초록 close

This study investigates the degree of perception and the use of strategies on apology in ten different situations. After studying the speech act of apology for one semester, the self-assessment questionnaire (SAQ) was practiced for 78 participants to find the degree of perception. The closed role play was also conducted for 36 participants to find the strategies. First, the six categories of perception were provided for each situation. In the closeness, the speakers show different degree of perception depending on the situations. In the social dominance, the factor depends on hearer's age. In the seriousness, it depends on the intimacy between a speaker and a hearer. In the need of apology, it is influenced by situations regardless of intimacy. In the likeliness of apology, a speaker shows an affirmative response to apology. In the speaker's face-loss, the degree of damage is closely related to the seriousness of his/her behavior. Second, the same ten situations as the SAQ were provided to analyze five types of strategy. In the IFID, the participants speak the usual expressions of apology and use the strategy most in all situations. In REPR, it is used as the second most frequent strategy for an off of repair. It does not show meaningful difference between gender. In EXPL, nearly half of the participants use the strategy as their explanation or excuse. In RESP, the participants feel difficulty or burden in speaking their responsibility of behavior. In FORB, the participants use it least for a promise of forbearance.