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This study examines the relationship among servicescape, service quality, customer satisfaction, and customer repurchase in postal business. The results of empirical analysis can be summarized by the following: First, postal servicescape factors(trust, convenience, cleanliness, image) had a significant effect on customer satisfaction. Second, postal servicescape factors(trust, cleanliness, image) had a significant effect on service quality. Third, postal service quality(kindness, accuracy, security, diversity)had a significant effect on customer satisfaction. Fourth, customer satisfaction had a significant effect on customer repurchase. Therefore, the results of the study provide the practical implications for establishment of postal service's new marketing strategies.