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본 연구는 장애인표준사업장에서 근무 중인 지체장애 근로자들의 직무만족도를 파악해 사업장의 근로조건 및 작업환경 등을 개선하여 실질적인 취업확대 및 유지를 통해 장애인들의 직업재활에 도움을 주는 데 주된 목적이 있다. 이러한 연구목적을 토대로 직무만족 조사 설문지를 구성하여 장애인표준사업장 근로자를 대상으로 전국 69개 사업장에서 근무 중인 150명을 대상으로 통계분석을 실시한 결과를 보면, 첫째, 장애인근로자의 전체 직무만족에 있어서 전체 직무만족도는 평균이 3.22으로 중간 정도의 만족도를 보이는 것으로 나타났고, 요인별로는 동료에 대한 만족도(3.53)가 가장 높았고, 다음으로 감독에 대한 만족(3.43), 직무에 대한 만족(3.39), 편의시설의 만족(3.34), 업체에 대한 만족(3.24), 승진에 대한 만족(3.11), ,이직에 대한 만족(3.00), 보수에 대한 만족(2.74)의 순으로 나타나 보수에 대한 만족도가 가장 낮았다. 둘째, 장애인근로자의 요인별 직무만족에 영향을 미치는 변수들을 보면, 감독요인에 대한 만족도에 가장 큰 영향을 주는 것은 동료요인이고 동료에 대한 만족도가 높을수록 감독에 대한 만족도가 높았다. 경제상태와 이직수도 감독요인에 큰 영향을 주는 변수로 나타났고, 다음으로 보수요인에 대해 만족도가 가장 높은 영향을 주는 요인은 감독요인이 있었다. 또 승진요인과 이직횟수도 보수에 대한 만족도에 영향을 주는 변수였다. 전직·이직에 대한 직무만족에 있어 영향을 미치는 변수는 업체요인으로 업체요인의 만족도에 따라 전직·이직을 고려하는 것으로 나타났고, 직장내 편의시설요인에 대해 가장 큰 영향을 주는 요인은 이직요인으로 이직요인에 대한 만족도에 따라 편의시설에 대한 만족감을 영향을 주는 것으로 나타났다.


The purpose of this study is to examine job satisfaction level and job satisfaction factors of workers in the exemplary company for the physically disabled, which were introduced to increase employment of disabled workers, in order to improve working conditions and environment of those establishments and help the disabled with vocational rehabilitation through a substantial increase and maintenance of employment. The results obtained with this purpose can be summarized as follows:As for variables affecting job satisfaction by each factor of physically disabled workers, the colleague factor had the greatest effects on satisfaction with supervisors; the higher satisfaction with colleagues, the higher satisfaction with supervisors. Economic conditions and turnover were found to be variables greatly affecting the supervisor factor. The supervisor factor was shown to have the greatest effects on satisfaction with wage. In other words, the supervisor factor was affecting wage within a business of standard establishments for the physically disabled. Promotion and turnover were found to be variables affecting satisfaction with wage. The business factor had the greatest effects on satisfaction with promotion; as shown above, the job factor was found to affect job satisfaction with promotion. The wage factor was found to affect job satisfaction. It is implied that there are close relations between job satisfaction with wage and that with promotion. As for general characteristics, the disability grade was found to affect promotion: the higher disability grade of disabled workers within a business, the higher level of job satisfaction with promotion, which was probably because of the burden of promotion and restrictions on opportunities according to the disability grade in a business. The supervisor factor had the greatest effects on job satisfaction with colleagues: the higher satisfaction with supervisors, the higher satisfaction with colleagues. The job factor was found to have great effects on job satisfaction with colleagues, with marriage and turnover greatly affecting satisfaction with colleagues. Promotion had the greatest effects on job satisfaction with businesses: the higher satisfaction with promotion, the higher satisfaction with businesses. The service period was found to affect satisfaction with businesses. The variable affecting job satisfaction with turnover was found to be the business factor; turnover was considered according to satisfaction with businesses. Turnover had the greatest effects on the intra-workplace convenience facility factor; satisfaction with turnover was found to affect satisfaction with convenience facilities. On the basis of these results, it is necessary to conduct qualitative researches on implications of variables affecting satisfaction by each factor of job satisfaction in order to activate exemplary company worker for the disabled.