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This study was designed to define golf course service quality and analyze its influence on overall customer satisfaction. To attain these purposes, golf course service quality measuring instruments were developed based on preceding studies and overseas golf course evaluation criteria.1,500 people with golfing experience were randomly selected from 30 gold courses and golf practice ranges, currently providing services as of 2003, across the country including those in Seoul, Daejeon, Gyeonggi Province, Gangwon Province, Chungcheong Province, and Jeju Island. 926 samples were collected. However, after eliminating two samples that failed to describe demographic features completely, only 924 were used for the actual analysis. As for the statistical data analysis, frequency analysis,As for statistical data analysis, frequency analysis, correlation analysis, exploratory factor analysis and multiple regression analysis were conducted using SPSS 10,1. The results are as follows:First, the golf course service quality was composed of course layout, operation management, booking, caddie service, whether the course has a club house, user charges, customers' level, a restaurant, accessibility, course management, and whether it has a golf course range.Second, among the golf service quality elements, the course layout and a club house were perceived the most positively and user charges and booking were perceived the most negatively.Third, among the golf service quality elements, operation management, booking, caddie service, user charges, and a restaurant in order had the positive influence on customer satisfaction, whereas a golf practice range had the opposite influence.