ABSTRACT

This purpose of this study is to examine the interaction effects of planned change ontrust affecting innovation and the mediated moderation of interaction effects throughorganizational communication. This study uses HCCP 2011 (Human Capital Corporate Panel) data to analyze themediated moderation. This study follows the mediated moderation model analysis used byMuller et al.(2005). The statistical analysis indicates that planned change moderates the relationship betweentrust and innovation. In addition, planned change also moderates the relationship betweentrust and organizational communication. The analysis also shows that these moderatingeffects are mediated by organizational communication. Particularly, these interactioneffects of planned change are found in both paths of mediated effect (trust →organizational communication, organizational communication → innovation). This results have means any of the following. The results of this study contributes to positive outcome of planned change byempirical analysis and proves that many researchers need not only to focus on themediating and moderating effect but also the mediated moderating effect.

KEYWORD

Trust, Planned change, Organizational communication, Innovation, Mediated moderating effect

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