ABSTRACT

This study was to explore the perspectives and experiences of hospitalnurses regarding nurse-physician communication. To achieve this, thisstudy was used the analysis of text linguistics such as a ‘illocutionary hierarchy’and ‘macro structures and rules’ in the process of qualitativeresearch. Methodology of text linguistics would be able to overcome theproblems and limitations of the analysis accuracy and validity of qualitativeresearch. Furthermore, research results of text linguistics accumulatedover the years could be applied to actual fields. Semistructured interviews were held with ten nurses who were workingin urban hospitals. During the data analysis, six main themes emerged:general aspects of nurses-physicians communication; system of nursesphysicianscommunication; relationship of nurses-physicians ; types andpatterns of nurses’ communication; results of nurses-physicians communication;problem-solving of nurses-physicians communication. The six categoriesanalyzed are related to each other. The categories of ‘system ofnurses-physicians communication’ and ‘relationship of nurses-physicians’describe the situational conditions, ‘overall aspects of nurses-physicianscommunication’ and ‘types and patterns of nurses’ communication’. Theaspect of nurses-physicians’ communication become a cause of ‘results(positive and negative influence)of nurses-physicians communication’, andthe results of nurses-physicians communication influences on the‘problem-solving of nurses-physicians communication’. The results of this study provide deep understanding of nurses’ perspectivesand try to address the problematic areas of nurses-physicianscommunication if they are improving the quality of nursing care that isexpected.

KEYWORD

Nurses, physicians, communication, qualitative research, textlinguistics

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